If your plant is showing no signs of life, this may not necessarily mean that it is dead. The time of year may mean that your plant is in a state of dormancy.
For trees, we recommend waiting a few more weeks as young trees break into leaf later than the established trees that may surround it in the garden. We cold store trees at our nurseries to prolong the selling season which can also set them a few weeks behind the rest. If you are still facing issues, please contact us and a customer service agent will be happy to help. Please note that we will require photos to be able to advise so please have these ready to be shared.