Product Help

Planters

• Do your planters have drainage holes?
• What care tips do you advise for zinc planters?

Screening and Fencing

• What is the difference between willow and hazel?

Outdoor Heating

• Can I leave my chiminea out all year round?
• Where should I place my chiminea?
• Will my chiminea crack and should I seal it?
• How much of an area will my chiminea heat?
• Does your chiminea height dimensions include the stand/legs?
• Can I still have a chiminea if I have rattan furniture?

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Garden Furniture

• Can my garden furniture be left outside all year?
• How should I store my garden furniture cushions?
• Does your rattan furniture contract and expand?
• Why is my garden furniture rusting?
• Why has my furniture table glass smashed?

Sail Shades

• Are sail shades suitable in all weather conditions?
• How can I fix my sail shade if it is loose?
• Do I need planning permission to install a sail shade?
• What's the difference between the types of sail shades?
• What is the surface area for your triangle, square and rectangle sail shades?

Water Features

• How can I protect my water feature against frost?
• My water feature is not flowing correctly, what do I do?
• How can I reduce the noise of a water feature pump?
• How do I install my water feature?
• Why is my water feature provided without a plug?

Awnings

• Do you offer an Awnings installation service?
• What are your shipping costs for awnings?

Greenhouses

• What's your Greenhouse guarantee?